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Burst pipes cause £15 million chaos for homeowners

Burst pipes cause £15 million chaos for homeowners

Monday, 19 January 2009 12:43 PM

Homes flooded from pipes burst by the 'big freeze' have brought claims flooding in to insurers.

January has so far seen a 50 per cent increase in claims for 'escape of water', according to AA Home Insurance.

Homeowners have lodged more than £15 million in claims nationwide after recent icy weather froze water in pipes, causing them to burst and flood their homes.

Simon Douglas, director of AA Insurance said: "After a decade of mostly mild winters it's easy to forget the threat posed to your home by freezing pipes. The cold snap is a reminder that burst pipes can cause serious water damage to both buildings and contents such as carpets and furniture. As well as dealing with an insurance claim, you face the major hassle of drying out and repairing your home.

"The good news is that you can reduce the risk by taking some simple precautions to stop pipes from freezing. This is especially important if you go away on holiday, and can save you from returning to a nasty - and damp - surprise."

'Escape of water' inside the home is the single biggest cause of home insurance claims, accounting for around one in five claims in a normal year. Claims peak in winter due to freezing. Pipes most exposed to the cold are a particular risk, including those supplying outdoor taps and plumbing in unheated basements, lofts and exterior walls.

According to the Association of British Insurers, burst domestic pipes resulted in £80 million in insurance claims during 2007. The total for the whole of last winter was around £30 million.

AA Insurance offer these tips to prevent frozen pipes:

In cold weather, check all your taps from time to time. If little or no water flows there may be frozen water in the pipes;
Know where to find your stopcock! Then you can cut off the flow of water if a pipe starts leaking. AA research has shown that one in three homeowners don't know where their stopcock is;
Insulate pipes that are most exposed to freezing and don't forget corners and elbows of pipework - they tend to be the most exposed. You can find supplies at DIY stores;
If you go away, leave central heating on 'tickover' (by setting the thermostat low) to prevent freezing - don't turn it off;
Ask a neighbour, friend or relative to check your home while you are away - this will ensure burst pipes are spotted early and any damage is minimised;
Turn off any indoor valves on pipes that lead to taps outside your home. Then open the outside tap and leave it open to let any water drain. This ensures there is no water in the pipes to freeze;
Have your central heating system checked and serviced regularly - a leaking radiator valve can also cause water damage.