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Lettings industry worried over 'influx' of unregulated agents

Tuesday, 17, Mar 2009 03:43

The lettings industry is seeing an influx of unregulated letting agents, according to the Association of Residential Lettings Agents (ARLA).

In a survey of its members, ARLA found over three quarters, 76 per cent, reported estate agents in their local area have moved into lettings as a result of the market in the last six months.

But ARLA believes a high proportion of these agents are not being regulated properly or meeting the required standards for lettings agents.

Ian Potter, operations manager of ARLA, said: "In order to make the transition from an estate agent to a lettings agent, they need to have studied more than a hundred different pieces of legislation, and pass minimum competency tests to ensure their ability to advise clients to the required standards.

"This is a big concern for landlords and consumers. Those consulting an agent need to be absolutely sure they are getting the best advice possible to ensure the safety of their investment."

On average, ARLA members said around four estate agents in their local area had moved into the rental market, with some stating as many as ten agents were now operating in this sector.

Peter Bolton King, chief executive of the National Association of Estate Agents (NAEA) said: "We would always advise consumers to use qualified and regulated agents, because that way they can have confidence in their transaction.

"I can understand why estate agents, or unregulated start up agents, have appeared in the lettings market after a tough year, but they could get themselves and their clients into trouble if they aren't completely aware of the relevant legislation.

"An appropriate licensing scheme across the property industry would put an end to situations such as this, and the worries that accompany them, in a stroke."





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  • "Of course there is an influx of unregistered lettings agents but this is hardly new, although probably exascerbated by the current economic downturn.I contacted the CLG in September of 2008 expressing my concern regarding the fact that the proposed buy-to-let reform (as recommended by the Law Commission and tabled in Parliament in August) would require private sector landlords (among other things) to use letting agents. This would be perfectly reasonable if the requirement for letting agents to belong to any professional organisation such as Arla was a legal requirement, which it isn't, its only voluntary. Perfectly reasonable if there was any central redress for tenants (or accidental landlords who aren't familiar with the sector) but there isn't as the estate agents redress scheme didn't extend to the lettings market. Perfectly reasonable if lettings agents weren't able to open and close at will with no records being kept, which they do.I have a number of letting agents managing flats within my development that simply have listings on various web site directories with nothing more available on them in terms of information. Further investigation on my part usually leads to them not being registered on any accreditation scheme either but they do operate under a plethora of names and other businesses, such as estate agents.Add to this the fact that a move into lettings from estate agency works requires the studying of 100 different pieces of legislation, then it no wonder that the market has problems!How much longer do tenants have to take pot luck on whether they get a professional letting agent or not?Not every one knows about these professional membership organisations!Kind RegardsSharonLeasehold Life"

    Sharon (East London) Posted: 5/29/2009 11:25:27 AM

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